Success Story

We’ve helped Somerville achieve a 60% improvement in process time

The custom app has transformed Somerville's traditionally laborious workflow of fault reports into an interactive process that makes it easier for the Sommerville team to support their clients and add value to their business.

What we did:
  • Mobile App Development
  • Custom Software Development
  • Software Development Consultancy
Somervilles iPad App

What was the challenge?

We were challenged to create an application which would transform the traditionally laborious workflow of fault reports into an interactive process that would make it easier for the Somerville team to support their clients more efficiently and open new markets for their business.

The Solution

The application enables maintenance staff to check facilities condition, take an image on their mobile device, highlight issues and submit it for review so a repair can be scheduled. It’s an interactive experience for staff, who can view a digital layout of the store with a fully mapped plan. Finally, this information is shared with the store who can plan ahead and prepare for the work ahead.

Improving customer experience is a key deliverable for Somerville; enhanced features provide smart solutions such as staff being able to take before and after images using a gimbal to stand in the exact same position and overlay the new image on the old one.

Barry McKay Profile Picture

Our partnership with GCD came through a recommendation and we have been collaborating on projects for the last 3 years. Our needs were bespoke and GCD helped us to translate these complex requirements into a clear and simple workflow that is easy to use for our clients. The GCD team have been instrumental in evolving our app to support us in achieving our business growth plans.

Barry McKay

Project Manager, Somerville

The Results

60%

reduction in previous workflow completion time.

What we did

Mobile App Development
Custom Software Development
Software Development Consultancy

Company Overview

Somerville specialise in fit-out, luxury craft projects and fixture maintenance solution within the commercial, retail, hospitality and leisure sectors. They work for clients whose environments need to reflect the prestige of their brands. Somerville are committed to exceptional workmanship and using their combined knowledge and skills. They continually develop and refine methods of work while reinvesting in specialist machinery and staff training.

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