We provide business critical support and maintenance services for bespoke software products and mobile applications, for companies throughout the UK & Ireland.
Our dedicated team of Support Engineers are on hand, from our Northern Ireland HQ, to ensure that your software and mobile apps are kept up to date, secure and robust. From server monitoring to incident triaging, our software support and maintenance team will keep your platform on track and performing at its very best.
Software support is an essential service for any software application. It ensures continued optimum performance for your users, protects against vulnerabilities and focuses on providing an uninterrupted service for your customers. Technology is constantly evolving and it is important your software investment is protected.
Sometimes things go wrong – you hit some downtime or an unexpected fault occurs. Our support team are on hand to get you back up and running.
With 24/7 monitoring we will know instantly if something goes wrong, meaning it can be fixed and resolved asap, reducing any business impact.
Each year our team will undertake a minimum of 2 reviews of your server security packages – ensuring your software and data are protected.
Our dedicated support team are experts on your systems and are an extension to your own team. They are available for any questions you may have.
Are you a current customer in need of support? Simply email firstname.lastname@example.org to log a ticket with our Incident Management System. If you would prefer to speak to one of the support team, please call them on +44 28 3834 1205. Our office hours are 9am - 5.30pm.
We created a progressive web app that has digital transformed their paper-based processes and allows for both online and offline access enabling surveyors to reduce time onsite significantly.
An award winning 'Netflix' style app that has enabled a new business to be brought to market; taking the farming and agricultural community by storm!
The custom built, fully integrated e-commerce website for Fane Valley Stores has driven a strong increase in online revenue and online transactions for the business.