Technical Audit
BrokerIQ is a software provider that offers insurance brokers a comprehensive platform to manage customer relationships. Their unique App based client engagement platform aims to revolutionise the industry by offering a digital experience that goes beyond traditional communications and transforming a paper based and often fragmented process into an intuitive solution.
The Challenge
As BrokerIQ sought to expand its customer base and refine its product vision, it became necessary to evaluate the platform’s capabilities and technological infrastructure. To support their ambitious growth plans, BrokerIQ recognised the need for a scalable, robust, and architecturally sound platform. They employed GCD to conduct a Technical Audit to analyse their platform and identify opportunities for their development strategy in the coming years.
The Solution
Their focus was on building for the future and ensuring the highest levels of security and performance. To gain a comprehensive understanding of their current system and identify improvement opportunities, GCD conducted a full technical audit. The audit provided a detailed analysis of the existing platform and offered actionable recommendations to enhance its performance and scalability.
The report effectively translated the technical audit and recommendations into business terms, enabling both technical and non-technical stakeholders to gain beneficial insights from the findings. The advice was grounded in commercial realities and aligned with BrokerIQ’s unique position in the market. The GCD team understood BrokerIQ’s current challenges, the journey they had undertaken, and their aspirations for the future.
The audit’s actionable insights instilled confidence in BrokerIQ’s leadership, enabling them to move forward in accelerating the growth of the business. The scalability concerns that had previously hindered their growth plans were addressed, providing validation for their technology platform’s potential. Moreover, armed with the audit’s outcomes, BrokerIQ was able to create a comprehensive long-term roadmap, mapping out the future trajectory of their product offering.
The Results
As a result of the technical audit and the partnership with GCD, BrokerIQ has gained a clear understanding of their current standing and a robust framework for future growth. With this newfound clarity, two successful integrations with major players in the industry are underway, a significant milestone that had always been a part of BrokerIQ’s vision. The technical audit has empowered the leadership team to take strategic steps towards achieving their growth objectives. With a scalable and robust platform at their disposal, BrokerIQ is well-equipped to continue disrupting the mortgage and insurance industry, offering their clients an exceptional digital client engagement experience.
“The impact of the technical audit and the expertise of GCD has been invaluable. The audit’s insights have given us the confidence to accelerate our growth, and create a long-term roadmap. We are excited about the growth opportunities that lie ahead for BrokerIQ.” – John, BrokerIQ
